Privacy policy
Last update: 01.11.2023
The privacy policy describes how and why we collect, process and use personal data. Responsible handling of data has always been an important concern for us. We are constantly making adjustments to protect our customers’ personal data even better. The protection of your personal data is very important to us.
What data do we collect
Type of personal data
- General personal data
We process your general personal data. Personal data is any type of information relating to an identifiable natural person. The natural person is identifiable if conclusions can be drawn about the identity of the person from the available information.
Example: Your name, IP address and home address are personal data.
- Location data
We process your location data to improve electronic offers
Example: You use Google Maps on our website to find your way around our location
Source of the personal data
- Data provided
You often provide us with your personal data yourself. Whenever you enter your personal data and transmit it to us, it is deemed to have been provided to us. The transfer of data to us is generally voluntary, but is sometimes mandatory in order to be able to use our services.
Example: You enter your data in a contact form or register for a newsletter.
- Data collected
When you use our services, we sometimes collect your data without your active participation being required. This data is usually data about your device and data about user behavior.
Example: We collect data about the operating system of the device you used to access our website.
- Data received
We process personal data about you that we receive from third parties.
Example: We receive data from a contact list or database with contact details of people from third parties
Purpose of the processing
- Product development
We strive to continuously improve our services. To this end, we use your personal data to develop and improve our products and services.
Example: We collect data about visitor behavior on the website in order to constantly improve user-friendliness.
- Data transfer
We share your personal data with companies that can decide for themselves how they use the data. This is usually done because it is necessary to comply with legal regulations, when an outstanding debt is transferred to a debt collection agency or to detect fraudulent activity.
Example: A legal requirement obliges us to pass on your data to an authority.
Place of processing
- Switzerland
We only process your personal data in Switzerland.
- Switzerland and Europe
We only process your personal data in Switzerland and the EEA.
- Worldwide
We work with providers outside Switzerland and the EU to process your personal data. This allows us to benefit from a global offering and access the best and most reliable services. The country to which the data is exported may not have the same data protection standard as Switzerland.
Example: We use the services of a cloud provider such as Google, which is based in the USA.
1. What is this privacy policy about?
Dr. Schier’s , (hereinafter also referred to as “we”, “us”) is a public limited company registered in the commercial register with its registered office in Nidwalden. As part of our business activities, we obtain and process personal data, in particular personal data about our clients, affiliated persons, counterparties, courts and authorities, law firms, professional and other associations, visitors to our website, participants in events, recipients of newsletters and other bodies or their respective contact persons and employees (hereinafter also “you”). We provide information about this data processing in this privacy policy. In addition to this privacy policy, we may inform you separately about the processing of your data (e.g. in the case of forms or contractual conditions).
If you provide us with data about other persons (e.g. family members, representatives, counterparties or other associated persons), we assume that you are authorized to do so and that this data is correct and that you have ensured that these persons are informed about this disclosure, insofar as a legal obligation to provide information applies (e.g. by bringing this data protection declaration to their attention in advance).
2. What do we inform about?
- What data is collected on premium-honey.com
- Under what conditions we process your data and for what purpose
- How long we keep your data
- When disclosure to third parties is permitted
- How we process your data (“individual data processing operations”)
- When and how you can object to data processing
- What rights you have and how you can assert them
3. Definitions of terms
- 3.1 What is personal data?
Personal data is any information that relates to an identified or identifiable natural person. This includes, for example, name, address, date of birth, email address or telephone number. Data about personal preferences, such as leisure activities or memberships, also count as personal data.
- 3.2 What is particularly sensitive personal data?
Data on religious, ideological, political or trade union views or activities; data on health and, where applicable, information on administrative or criminal prosecutions and sanctions as well as data on social assistance measures are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.
- 3.3 What is the processing of personal data?
Processing is any handling of personal data, regardless of the means and procedures used, in particular the collection, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.
- 3.4 What is the disclosure of personal data?
This is the transmission or disclosure of personal data, e.g. publication or disclosure to a third party.
4. How can you get in touch with us?
If you have any questions or concerns about the protection of your data by us, you can contact us at any time by email at . The controller for the data processing that takes place via this website is
Dr. Schier’s
Schynweg 14
6376 Emmetten
5. Can this privacy policy be amended?
This privacy policy is not part of any contract with you. We may amend this Privacy Policy at any time. The version published on this website is the current version.
6. General principles
- 6.1 What data we collect from you and from whom we receive this data
First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:
- Personal master data (name, address, date of birth, etc.)
- Contact data (cell phone number, email address, etc.
- Financial data (e.g. account details)
- Online identifiers (e.g. cookie identifier, IP addresses)
- Location and traffic data
- Sound and image recordings
- particularly sensitive data (e.g. biometric data or information about your health)
- 6.2 Under what conditions do we process your data?
We process your data in good faith and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing. If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:
- Your consent
- the performance of a contract or pre-contractual measures
- our legitimate interests, provided that your interests do not prevail
- 6.3 How can you withdraw your consent?
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification. You can revoke your consent at any time by sending an e‑mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.
- 6.4 In which cases can we pass on your data to third parties?
- Principle
We may need to use the services of third parties or affiliated companies and commission them to process your data. We contractually ensure that third parties and affiliated companies comply with data protection requirements. We may also be obliged to disclose your data to authorities. We only pass on your personal data if:
-
- you have given your consent
- this is necessary for the fulfillment of the contract or the implementation of pre-contractual measures and for the enforcement of my rights
- there is a legal obligation to do so
- we have a legitimate interest in this and your interests to the contrary do not prevail.
- Forwarding abroad
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide. If the level of data protection does not correspond to that of the EEA area, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in the EEA area (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If my risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses here.
- 6.5 How long do we store your data?
We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected. Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer. We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.
- 6.6 How we protect your data
We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration. Our contractual partners who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your inquiries to companies affiliated with me. Your data will also be treated confidentially in these cases. Within our website, we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.
- 6.8 What rights do you have?
- 6.8.1 Right to information
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to . You also have the right to receive your data in a commonly used file format if we process your data automatically and if you have given your consent to the processing of this data; or if you have provided data in connection with the conclusion or execution of a contract. We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party. The processing of your request is subject to the statutory processing period of 30 days. However, I may extend this period due to a high volume of requests, for legal or technical reasons or because we need more detailed information from you. You will be informed of the extension in good time, at least in text form.
- 6.8.2 Erasure and rectification
You can request the erasure or rectification of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged, or if your request is contrary to a legal requirement. Please note that exercising your rights may be in conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature termination of the contract or cost consequences).
- 6.8.3 Legal recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner.
7. Individual data processing operations and their purpose
- 7.1 Provision of the website and creation of log files
- What information do we receive and how do we use it?
When you visit premium-honey.com, certain data is automatically stored on our servers or on servers of services and products that we have purchased and/or installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
- the name of your internet service provider;</li
- Your IP address (under certain circumstances);
- the version of your browser software;
- the operating system of the computer used to access the URL;
- the date and time of access;
- the website from which you visit URL;
- the search terms you used to find URL
We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, in particular in the context of design orders from our customers and the purchase of products and services from our suppliers, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, your personal data may of course also be affected in this function.
Furthermore, we process personal data of you and other persons, to the extent permitted and deemed appropriate by us, in particular for the following purposes, in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:
- Offering and further development of my offers, services and website and other platforms on which we are present;</li
- Communicating with third parties and processing their inquiries (e.g. job applications, media inquiries);
- Reviewing and optimizing needs analysis procedures for the purpose of direct customer contact and collecting personal data from publicly accessible sources for the purpose of customer acquisition;</li
- Advertising and marketing (including the organization of events), unless you have objected to the use of your data (if I send you advertising as an existing customer, you can object to this at any time and I will put you on a blacklist against further advertising mailings);
- Market and opinion research, media monitoring;
- Enforcement of legal claims and defense in connection with legal disputes and official proceedings;</li
- Prevention and investigation of criminal offenses and other misconduct (e.g. conducting internal investigations, data analysis to combat fraud);
- Guaranteeing our operations, in particular IT, our websites, apps and other platforms
- Why we are allowed to process this data
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
- How can you prevent data collection?
The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.
- 7.2 Google Analytics
- How does Google Analytics work?
Our website uses Google Analytics, a service provided by Google Ireland Ltd, Google Building Gordon House, Barrow St, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA; both together “Google”, whereby Google Ireland Ltd. is responsible for the processing of personal data. Google uses cookies, which are stored on your device and enable the website to be analyzed by you. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We have added the code “anonymizeIP” to Google Analytics. This ensures that all data is collected anonymously. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
- Why are we allowed to use Google Analytics?
Google evaluates the data collected on our behalf so that we can get an idea of the visits and user behavior on our website. This enables us to improve our services and website content and design.
How can you prevent the collection of your data via Google Analytics?
You can prevent the storage of cookies by adjusting the settings in your browser accordingly (see our information on cookies). You can deactivate Google Analytics by downloading and installing the Google browser add-on. Privacy Policy.
- 7.3 Tracking pixels
- How do tracking pixels work?
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels — including those from third parties whose services we use — are small, usually invisible images that are automatically retrieved when you visit our website. Tracking pixels can be used to collect the same information as server log files. We use them for the same purposes as log files — you cannot prevent data collection.
- 7.4 Evaluations
In some cases, your personal data is processed automatically in order to evaluate certain personal aspects. We use such evaluations in particular to provide you with targeted information and advice about certain services or products from us. For this purpose, we use evaluation tools that enable us to communicate in line with your needs and take appropriate advertising measures, including market and opinion research.
- 7.5 Contact
- E‑Mail
- What information do we receive and how do we use it?
You have the option of contacting us by e‑mail. If you contact us by email, the following data will be processed:
- E‑mail address;
- Content, subject and date of your email;
- Contact details provided by you (e.g. name, telephone number if applicable, address)
- Why are we allowed to process this data?
Your data will be stored by us for the purpose of processing your request and in the event of follow-up questions. Pre-contractual measures or my legitimate interests in processing the request serve as justification.
- Security notice
We would like to point out that e‑mails can be read or changed without authorization and unnoticed during transmission. The spam filter can reject emails if they have been identified as spam by certain characteristics.
- 7.6 Measuring success and reach
- How does the measurement of success and reach work?
Our notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis.
- Why are we allowed to process this data?
We need this statistical recording of usage to measure success and reach in order to be able to offer notifications and messages based on the needs and reading habits of recipients in an effective, user-friendly, permanent, secure and reliable manner.
- 7.7 Cookies
- How do cookies work?
Our website uses cookies. Cookies are data records that are stored on your device’s operating system with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.
- What information do we receive and how do we use it?
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. This allows us to save certain settings (such as language settings or location information) so that you do not have to re-enter them when you visit the website again.
- Why we may use cookies
We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes
- How can you prevent data collection via cookies?
Cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent.
- 7.8 Google Web Fonts
- How does Google Web Fonts work?
We use so-called web fonts on our website for the uniform display of fonts, which are provided by Google, among others. When you access one of our pages, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
- What information do you share with us and how is it used?
The browser you use establishes a connection to Google’s servers. This informs Google that our website has been accessed via your IP address. If your browser does not support web fonts, a standard font will be used by your computer.
- Why are we allowed to use Google web fonts?
The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. For more information about Google Web Fonts, see the FAQs of Google Web Fonts.
- 7.9 Google Maps
We integrate the following content from the following providers on our website: Location information via Google Maps
- How does the integration of Google Maps work?
Your IP address is stored for the purpose of using the Google Maps functions. This is usually transmitted to a Google server in the USA. We have no influence on this data transfer. For more information, see the Google privacy policy.
- Why are we allowed to integrate this content?
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This is also in our legitimate interests.
- What information do you share with the providers?
If you are logged into a user account of a provider, you may enable this provider to assign your surfing behavior directly to your personal profile. We would like to point out that we have no knowledge of the specific content of the transmitted data or its use. If you do not want these providers to be able to associate your visit to our website with your user account, please log out of your user account before using our website.
- 7.10 WooCommerce
We have integrated the WooCommerce open source store system as a plugin on our website. This WooCommerce plugin is based on the WordPress content management system, which is a subsidiary of Automattic Inc (60 29th Street #343, San Francisco, CA 94110, USA). The implemented functions send, store and process data to Automattic Inc. In this privacy policy, we inform you what data is involved, how the network uses this data and how you can manage or prevent data storage.
- What is WooCommerce?
WooCommerce is an online store system that has been part of the WordPress directory since 2011 and was developed specifically for WordPress websites. It is a customizable, open-source eCommerce platform based on WordPress and has also been integrated into our website as a WordPress plugin.
- Why do we use WooCommerce on our website?
We use this practical online store solution to offer you our physical or digital products or services on our website in the best possible way. The aim is to provide you with simple and easy access to our range so that you can find the products you want quickly and easily. With WooCommerce, we have found a good plugin that meets our requirements for an online store.
- What data is stored by WooCommerce?
Information that you actively enter in a text field in our online store can be collected and stored by WooCommerce or Automattic. So when you register with us or order a product, Automattic can collect, process and store this data. In addition to your e‑mail address, name or address, this may also include credit card or billing information. Automattic may subsequently use this information for its own marketing campaigns.
There is also information that Automattic automatically collects from you in so-called server log files:
- IP address
- Browser information
- Preset language setting
- Date and time of web access
WooCommerce also sets cookies in your browser and uses technologies such as pixel tags (web beacons), for example to clearly identify you as a user and possibly offer interest-based advertising. WooCommerce uses a number of different cookies that are set depending on the user action. This means, for example, that when you place a product in the shopping cart, a cookie is set so that the product remains in the shopping cart when you leave our website and return at a later time.
8. What else should be considered ?
We do not assume that the EU General Data Protection Regulation (“GDPR”) is applicable in our case. However, should this be the case in exceptional cases for certain data processing, this section 8 applies exclusively for the purposes of the GDPR and the data processing subject to it.
We base the processing of your personal data in particular on the fact that
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- it is necessary as described in section 7 for the initiation and conclusion of contracts and their administration and enforcement (Art. 6 para. 1 lit. b GDPR;
- it is necessary for the purposes of the legitimate interests pursued by us or by a third party as described in para. 7, namely for communication with you or third parties, to operate our website, to improve our electronic offers and registration for certain offers and services, for security purposes, for compliance with Swiss law and internal regulations, for our risk management and corporate governance and for other purposes such as training and education, administration, evidence and quality assurance, organization, implementation and follow-up of events and to safeguard other legitimate interests (see section 7) (Art. 6 para. 1 lit. f GDPR);
- it is required or permitted by law on the basis of our mandate or our position under the law of the EEA or a member state (Art. 6 para. 1 lit. c GDPR) or is necessary to protect your vital interests or those of other natural persons (Art. 6 para. 1 lit. d GDPR);
- you have consented to the processing separately, e.g. via a corresponding declaration on our website (Art. 6 para. 1 lit. a and Art. 9 para. 2 lit. a GDPR).
Emmetten, November 1, 2023
Dr. Schier’s